Re: Web Hosting Service Outage

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jimcbrown said...

This is a bit unfortunate, other FOSS groups are starting to notice that usingeuphoria.com and rapideuphoria.com are gone now, e.g.

https://groups.google.com/g/vim_dev/c/4qyIKYMt4dw

At this point I'm wondering if Rob should just transfer you ownership of those domains outright.

I own usingeuphoria.com. I bought it from Chris (euphoric/cklester) several years ago. I also own openeuphoria.org. But yes, Rob still owns rapideuphoria.com.

Here's the rough timeline of events, minus exact dates and times. For context, we were running as a mix of two separate services at Hyper Expert:

  1. cPanel "shared hosting" service at Hyper Expert, running usingeuphoria.com, rapideuphoria.com, and email/DNS for openeuphoria.org.

  2. a Linux virtual private server (VPS), running the main "guts" of openeuphoria.org website on Apache and MariaDB (using euweb in CGI).

The shared hosting service crashed, I temporarily pivoted the DNS for openeuphoria.org to Hover, my domain registrar. That brought the site back online because its server was unaffected.

But I needed Rob to also pivot his DNS. I waited on reaching out right away because the shared hosting may have come back online if Hyper Expert could restore from backups. They could not.

I provisioned two new VPSes at Hyper Expert and started setting up an ISPConfig environment. One for control panel/email/primary DNS, the other for web/database/secondary DNS.

Then Hyper Expert announced their impending closure. I was mostly done building out the new environment but I couldn't move everything just to have it go down again soon.

So I built a couple more VPSes at DigitalOcean and migrated my ISPConfig environment there and the performed the migration last weekend. That pretty much leads us to today.

I'll say, this whole thing has been a total shitshow and I'm very unhappy with pretty much everything. Several things are still broken (email, mainly) and I will repair them as time allows.

But it also raises all sorts of concerns that I have been trying to get help on for a while. We need at least a few people to who can step in and be responsible for some specific things.

I can't be the language developer and systems engineer and devops engineer and website administrator and database administrator and project manager and so on and so on. It's exhausting.

-Greg

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