Re: What's a "ticket"???????
- Posted by DerekParnell (admin) Sep 09, 2009
- 1471 views
DanM said...
I see a new button at the top of the forum, called "ticket". I also see it mentioned in some posts. But what I don't see when I click on the button is any explanation of what a "ticket" IS.
Hi Dan,
you are right in that ticket used here is a jargon term, much like forum and wiki. The term ticket is used in many Information Technology environments to mean a request for action, usually in relation to a bug, enhancement or support request.
Given that concept, what better word can you think of to be used on the website buttons?