OpenEuphoria

Re: [OT] ISPs are evil

• Posted by Mario Steele <eumario at tuscanchat.com> Aug 01, 2004
• 490 views

Greg Haberek wrote:
<snip>
- Available to all WOW! Internet customers free of charge as part of 
WOW! Internet service.
</snip>

Okay, normal thing here, most ISP's are trying to install software to 
prevent spam-mail, and virii-mail from getting to their customers, 
therefore offering better service, and improving customer support.  
(AKA, they want more money, and want you to get your friends to sign up 
for their service)

<snip>
- A message center is created for users, this message center holds all 
e-mail blocked as questionable spam - users can log into their message 
center from the WOW! portal page to deliver blocked e-mail to their in 
box or delete the blocked e-mail.
</snip>

Okay, from what I understand of this..... This is a _STANDARD_ Feature.  
Meaning, that you should be able to access the Spam-mail control center 
from your Web Portal account on your ISP's website, to allow you to 
control what email is going to your (or your sub-accounts), completely 
free of charge.

<snip>
- Customers that want a higher level of spam filter can subscribe to 
SpamManager Plus for $0.99/month (and then link them to the ordering area)
</snip>

Now this is the intresting part.  This is an advertisement for a 
extended service, to give the user more control over their spamware 
system, besides the previously advertised free service. (In otherwords, 
if you want more then just the free service, they are more then willing 
to accept your money for it!)  Now we get to the intresting part.  If 
they are forcing you to buy the extended service before they will even 
let you get control of your spam.  Then let it be known, that this is a 
classic False Advertisement lawsuit, in which can result in millions of 
dollars in retrobution.

First, I'd email your ISP, asking them where the Access Web Front for 
the Spamware system is on their Web Portal, for the default system.  If 
they say that you have to purchase the plus edition, return in reply, 
and quote their page, saying that this is grounds for False 
Advertisement class act, and that they either be giving you access to 
the page, or they better be re-wording their information on thier system.

Just a bit of advice.  

Mario