Re: How to make a useful bug report
- Posted by jimcbrown (admin) Sep 27, 2012
- 1795 views
You asked and answered your question.
The only question I asked was if you really believe what you said is true .. my answer thus means that I have yet to be convinced that you believe what you've stated. That's a serious accusation ... but going the other way would be an even more serious accusation.
I know better than to try and change your mind.
I always try to keep an open mind.
If you meant to be baiting me, i didn't realise that, so i guess in the spirit of the fight, i should jump right in? I do not think this is helping anything, but ok.
Perhaps you are right. I'm not baiting you, just looking to get all the facts out there so we can get to a harmonious resolution, but ... this may be in vain.
I can at least get all the facts out there.
I am of the stance that this is only the cause if you deliberately choose to take steps to make it so (e.g. by feigning helplessness when you are not helpless, or being self-destructive or self-sabotaging).
I said there is a problem, without knowing the issues of why any of the downloaded install code was written the way it was, it wasn't really prudent to start hacking at it.
Understandable.
Call that "helpless" if you will,
I wouldn't. I believe the original person to use that term was referring to a different aspect.
but when it was apparent all i was going to get was distractions (c:\euphoria\ ???)
I have in the past made some very serious typos and freudian slips. No one is perfect.
I meant to say c:\Euphoria-4.0.4\WATCOM\binw and c:\Euphoria-4.0.4\WATCOM\binnt
and name-calling,
I am normally against name-calling.
i discovered the missing "%" symbol and got the DLL made
You mean I discovered it and told you about it over the IRC channel, right?
(still haven't tried it, pretty depressed over this whole fiasco),
I'm sorry to hear that. You aren't the only one.
so while i am not useless,
Agreed.
reporting the bug in this forum or irc is useless, because it's not a "ticket",
Not totally pointless. Simply not recommended for the previously stated reason that such bug reports are more easily lost.
and i explained why i won't file a ticket.
Not in this thread or its predecessor (beyond not wanting to "tackle the entire dev team" (even though most tickets are handled by one or two devs) and that making a ticket is "to go looking for more hassle").
"self-destructive"?, well, seeing as there's nothing worth anything of me in this forum, i don't know what there is to destroy. As for sabotaging, i had hopes the bug report and fix would be useful,
Agreed, they were.
and so i stayed with the issue here, when i guess i should have just treated you like i did CoJaBo regarding my harddrive directory sizes and contents. In that treatment, i implied CoJaBo was ignoring what i said (c:\euphoria\ ???), or was dimwitted (the words i wrote mean something), or he was baiting me ("Technically, you didn't ignore it, but you didn't address anything in here either, so... arguably, you have ignored it.") after i repeatedly said i wasn't going to get into it with him.
Notifying us about a bug was very helpful and useful. Ignoring people who are trying to assist you is bad form, but I suppose it's better than what happened between you and Matt.
Now that you mention it, it looks like you did ignore me in the same way that you ignored CoJaBo on that topic: http://openeuphoria.org/forum/m/119084.wc OTOH, it's not fair to demand a response every time to every minor point when everybody is busy and has more important tasks to accomplish.
Now i see it does not matter which path i chose, the results are the same: we are all pissed, we used up a lot of time, i have more adjectives to call myself here, and yet Euphorum is flooded.
Erm .. have you tried the path where you just file a ticket?
and there's no ticket for the bug in setenv-ow.bat,
Unlike Matt, I'm not so picky about this. If it gets fixed in the source, it's not a big deal if there's no ticket for it.
That said, I can't deny that filing tickets makes life easier for all involved - the reporter, the users, and the devs. In a lot of ways, it's the easier path.
we never got to addressing WATCOM being shipped with Eu when it's use is deprecated,
Nothing to address there.
Did i address it to your satisfaction?
eukat
Yes, you have.
