Re: What's a "ticket"???????

new topic     » goto parent     » topic index » view thread      » older message » newer message
  • Posted by jimcbrown (admin) Sep 10, 2009
  • 1177 views
jeremy said...
DanM said...
DerekParnell said...

May I suggest the word "support"? This term is pretty well understood by most people and is also used on most other websites. It is generic enough to cover bug reports, feature requests and assistance requests, IMO.

I think that's a PERFECTLY REASONABLE suggestion.

The only problem I have with it in this context is that it does not solve anything to do with knowing what a ticket is. You still have to know what a ticket is to create a new one, to comment on one and to link to one: ticket:5 (ticket 5 has nothing to do with this thread, just an example link).

Jeremy

Um... "Support Ticket" ?

new topic     » goto parent     » topic index » view thread      » older message » newer message

Search



Quick Links

User menu

Not signed in.

Misc Menu