1. correct protocol for withdrawing ticket
- Posted by slowmaker Apr 15, 2013
- 1115 views
What is the right/standard way to withdraw a ticket, in this case a feature request?
I can see how to edit it, so I assume I could add a note saying 'changed my mind, sorry' or something to that effect, but if there is an established etiquette to follow in this area, I'd like to abide by it.
2. Re: correct protocol for withdrawing ticket
- Posted by jimcbrown (admin) Apr 15, 2013
- 1116 views
slowmaker said...
What is the right/standard way to withdraw a ticket, in this case a feature request?
I can see how to edit it, so I assume I could add a note saying 'changed my mind, sorry' or something to that effect, but if there is an established etiquette to follow in this area, I'd like to abide by it.
Also, mark the ticket as Invalid, so it won't show up in the open ticket list anymore.
3. Re: correct protocol for withdrawing ticket
- Posted by slowmaker Apr 15, 2013
- 1166 views
Will do, thanks.
