1. Removing "never-mind" Tickets?
- Posted by DanM Sep 13, 2009
- 1060 views
Is there a way to remove one's own Ticket request which one now thinks, "never mind", and/or has re-stated it in an new ticket in a better or clearer manner?
Dan
2. Re: Removing "never-mind" Tickets?
- Posted by DerekParnell (admin) Sep 13, 2009
- 1077 views
Is there a way to remove one's own Ticket request which one now thinks, "never mind", and/or has re-stated it in an new ticket in a better or clearer manner?
You can just add a comment to #37 and set its state to "Deleted" and its Status to "Invalid". That should do it.
3. Re: Removing "never-mind" Tickets?
- Posted by jeremy (admin) Sep 13, 2009
- 1056 views
Is there a way to remove one's own Ticket request which one now thinks, "never mind", and/or has re-stated it in an new ticket in a better or clearer manner?
You can just add a comment to #37 and set its state to "Deleted" and its Status to "Invalid". That should do it.
Once submitted, only devs can change it's status. Should users be able to? It's a simple matter of changing permissions.
Jeremy
4. Re: Removing "never-mind" Tickets?
- Posted by DerekParnell (admin) Sep 13, 2009
- 1046 views
Once submitted, only devs can change it's status. Should users be able to? It's a simple matter of changing permissions.
I assumed that the submitter could update the status and state. After all, they own it because they created it.
5. Re: Removing "never-mind" Tickets?
- Posted by jeremy (admin) Sep 13, 2009
- 1053 views
Once submitted, only devs can change it's status. Should users be able to? It's a simple matter of changing permissions.
I assumed that the submitter could update the status and state. After all, they own it because they created it.
Fixed: svn:2832
Jeremy
6. Re: Removing "never-mind" Tickets?
- Posted by DanM Sep 13, 2009
- 1065 views
Once submitted, only devs can change it's status. Should users be able to? It's a simple matter of changing permissions.
I assumed that the submitter could update the status and state. After all, they own it because they created it.
Fixed: svn:2832
Jeremy
thanks Derek and Jeremy.
I replaced ticket:37 with ticket:58, requesting to make a list of topics with responses after an individuals post(s).
Dan
