1. Can't log in to the Archives

I can't register on the Archives.

When I try it says my password was emailed to me.

It was not.

Don Cole

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2. Re: Can't log in to the Archives

DonCole said...

I can't register on the Archives.

When I try it says my password was emailed to me.

It was not.

Don Cole

No one here can help you. Rob Craig runs the Archives alone (or together with his wife), so you'll need to contact one of them directly for assistance.

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3. Re: Can't log in to the Archives

jimcbrown said...

No one here can help you. Rob Craig runs the Archives alone (or together with his wife), so you'll need to contact one of them directly for assistance.

I had his email about ten years ago but I lost it.

I don't how to get ahold of him. I don;t see any contact us us.

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4. Re: Can't log in to the Archives

DonCole said...
jimcbrown said...

No one here can help you. Rob Craig runs the Archives alone (or together with his wife), so you'll need to contact one of them directly for assistance.

I had his email about ten years ago but I lost it.

I don't how to get ahold of him. I don;t see any contact us us.

His email address has been emailed to you.

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5. Re: Can't log in to the Archives

DonCole said...
jimcbrown said...

No one here can help you. Rob Craig runs the Archives alone (or together with his wife), so you'll need to contact one of them directly for assistance.

I had his email about ten years ago but I lost it.

Try please
http://www.rapideuphoria.com/contract.htm


kinz

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6. Re: Can't log in to the Archives

jimcbrown said...

His email address has been emailed to you.

I didn't get it.

My new email is doncole@comcast.net

That's not the trouble with RDS. They say they sent my password to that address. But I never got it. Same as I never got this one.

This email is good because my girlfriend emails me every day and I get it.

Don Cole

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7. Re: Can't log in to the Archives

DonCole said...
jimcbrown said...

His email address has been emailed to you.

I didn't get it.

My new email is (censored)

Ok, resent to your new email.

Please respond to that email to complete the email verification process.

DonCole said...

That's not the trouble with RDS. They say they sent my password to that address. But I never got it. Same as I never got this one.

Wait what? I don't understand this,

DonCole said...

This email is good because my girlfriend emails me every day and I get it.

Don Cole

I highly recommend you edit your post to remove that email, or else it won't be good for long, Spammers might flood it.

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8. Re: Can't log in to the Archives

Email verifications are frequently gobbled up by spam gobblers. Check that the emails you are looking for aren't sitting there waiting for you in your spam trap and, failing that, whitelist the senders you expect mail from.

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9. Re: Can't log in to the Archives

jimcbrown said...

His email address has been emailed to you.

I received your email and tried the email address you sent to me.

I get:

............ Forwarded message follows ..........
Date sent: Fri, 01 Jul 2016 06:02:54 +0000
From: mailer-daemon@comcast.net
To: pacbell.net
Subject: Permanent Error

This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed permanently:

  • rds@rapideuphoria.com
    Reason: Permanent Error
    ................ End of forwarded message ........

Problem is this message is being sent to my old email address of pacbell.net.

(How do I know? Because My girlfriend is still using the pacbell.net address. And she forwards it to me,)

It should be sent to my new address of comcast.net.

I'm pretty sure, that when I first logged in the Archives I used pacbell.net address. But can't access the RSD email till I change my RSD email address.

Catch22.

Don Cole

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10. Re: Can't log in to the Archives

doncCcole said...

I received your email and tried the email address you sent to me.

I get:

............ Forwarded message follows ..........
Date sent: Fri, 01 Jul 2016 06:02:54 +0000
From: mailer-daemon@comcast.net
To: pacbell.net
Subject: Permanent Error

This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed permanently:

  • rds@rapideuphoria.com
    Reason: Permanent Error
    ................ End of forwarded message ........

Problem is this message is being sent to my old email address of pacbell.net.

It appears that your email is not configured correctly. mailer-daemon@comcast.net should not be responding to emails to an email address at pacbell.net

There is not enough information in that email to diagnose what caused te Permanent Error, but what I suspect happened is that your settings including a mix of pacbell and comcast information. This is causing the comcast email server to reject your emails.

doncCcole said...

(How do I know? Because My girlfriend is still using the pacbell.net address. And she forwards it to me,)

It should be sent to my new address of comcast.net.

I'm pretty sure, that when I first logged in the Archives I used pacbell.net address. But can't access the RSD email till I change my RSD email address.

Catch22.

Don Cole

I think the bigger problem here is that your email misconfiguration has likely eaten up any response that RDS might have sent you.

I noticed that it took a week before you were able to successfully pass the email verification - another sign that your email is not working.

You probably won't be able to use the archives until you get your email problem sorted out. This is the wrong forum to support you though - I'm referring you to http://forums.xfinity.com/t5/E-Mail-and-Xfinity-Connect-Help/bd-p/2 to get help.

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11. Re: Can't log in to the Archives

Thanks everyone,

Found a problem in my email.

I'm still trying to connect.

Don Cole

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